Our services

PRIMARY RESEARCH

Primary research is our specialty. Thanks to our 20 years of experience in the field, we are unequalled when it comes to collecting hard-to-get intelligence that clients need in order to make better business decisions.

STRATEGY PLANNING

Whether your goal is developing a new market, increasing penetration in an existing one, or introducing a new product, we can help you assess the risks and develop the best strategy to beat the competition.

WEBSITE MONITORING

Our tool checks your competitors' websites all day, and sends an alert whenever something changes. And contrary to other web monitoring tools, you won't get useless data, but only information you can act on.

MYSTERY SHOPPING

From uncovering problems with your sales force or call center to discovering what your competitors are doing, our mystery shopper program provides you with valuable information to improve your customer's experience and outperform the competition.

LITIGATION SUPPORT

Stakes are high in complex legal matters, and failure can mean anything from prosecution to loss of profits and reputation. That's why corporate legal teams and top law firms rely on our litigation support to position them to win in negotiations and in court.

WIN-LOSS INTERVIEWS

Win-loss interviews offer a powerful way to understand your strengths and weaknesses in the eyes of the market. We conduct in-depth interviews with the decision makers at your won and lost accounts to uncover trends and insights about why you win or lose.

Read our statement on how AI can help in market & competitive intelligence and its limits